We are delighted to announce the release of the new matters+ Messenger widget. 

What is Messenger?

Messenger is a widget  enabling even greater client support and interactivity. It is accessed via any web page of the matters+ Help Center in the bottom right-hand corner.

The example above illustrates that Messenger provides a powerful platform whereby matters+ users may, not only launch chats, but also submit tickets.

Users may also search the Knowledgebase for articles, as demonstrated below.